Care Assistant Uk Visa Sponsorship Available

January 7, 2024
£14 - £14 / hour

Job Description





ER Systems Global is looking for trained Emergency Care Assistants or equivalent (for example, First Response Emergency Care Level 4 (FREC 4)) to work in our frontline division.


Main Duties of the Job

Respond to urgent, exceptional, and planned patient transfer requests and attend to cases of accident and sudden sickness.

To react to emergency and routine calls using advanced driving skills under blue light and normal traffic circumstances as needed.

Assist a licenced practitioner in providing high-quality, effective clinical and personal care, as well as patient transportation, by selecting and applying relevant equipment and skills in accordance with the scope of practice, training prospectus, and accompanying training.

Operating Patient Support Vehicles and providing a low acuity service to patients who require immediate admission to acute care or transfer to a higher level of care.

Carry out assigned operational duties commensurate with the position and responsibilities, assisting in the provision of clinical, social, and holistic care to patients in a pre-hospital setting, in a safe and competent manner.


About Us

ER Systems Global is a CQC-registered independent ambulance operator that offers ambulance transportation services throughout the United Kingdom.





  • Under the supervision of a clinically qualified practitioner, such as a paramedic, technician, paramedic practitioner, emergency care practitioner, or clinical supervisor, assist and support in the provision of high quality and effective pre-hospital clinical care to the community, responding as appropriate with emergency driving skills to a wide range of situations such as medical emergencies, inter-hospital transfers, urgent hospital admissions, and other allocated operations.


  • To drive a variety of vehicles as assigned, in emergency situations as needed, in compliance with the IHCD Ambulance Driving manual and procedures, as well as current regulations.


  • Assist and support the provision of emergency clinical scene management under the supervision of a clinically competent Practitioner, such as a paramedic, technician, paramedic practitioner, emergency care practitioner, or clinical supervisor.


  • Ensure that all patient report forms (electronic and paper-based) related to this function (i.e. solely for urgent work) are completed in accordance with the client’s policy, procedures, protocols, current legislation, and Caldicott principles.


  • Ensure the safe transfer of patients to and from vehicles by adhering to health and safety and other applicable protocols and procedures, keeping patients, self, colleagues, and others in mind, and employing suitable equipment and manual handling techniques.


  • Communicate calmly, caringly, and professionally with patients, relatives, colleagues, other health professionals, emergency services, and members of the public, treating them with decency and respect at all times.


  • To ensure that patient confidentiality is protected at all times and that personal / clinical information is shared only in compliance with ER Systems policy, procedure, and protocol, as well as Caldicott requirements.


  • On arrival at the scene of an incident, conduct a dynamic risk assessment or assist colleagues in performing this duty in accordance with ER Systems policy and professional guidelines, with due regard for the health and safety of self and others, and to request additional support appropriate to the circumstances through the Emergency Operations Centre.


  • To use/operate all equipment, facilities, vehicles, and premises in an efficient, effective, and safe way, reporting issues as needed.


  • To perform relevant vehicle and equipment checks at the start of duty in accordance with client policy and procedures, ensuring that the vehicle is properly kitted, cleaned (with special attention to infection control), and stocked, faults and omissions are reported, and all appropriate recording procedures are completed. (In rare instances and for operational reasons, these checks may be postponed, but they must be completed as quickly as feasible).


  • To aid in the effective use of medical supplies, maintaining adequate supplies throughout the shift, ensuring single-use products are used according to procedures, and ensuring that all clinical waste is disposed of in accordance with ER Systems Policy and current regulations.


  • Maintaining the skills and competences required by the ECA Scope of Practice, as well as participating in annual personal development reviews.


  • To complete all statutory and obligatory training related to this role.


  • Maintaining regular contacts with the Emergency Operations Centre through acceptable channels and ensuring that the Emergency Operations Centre is always aware of operational availability. To guarantee that all ER Systems rules, policies, procedures, protocols, and the ECA Scope of Practice are followed at all times, ensuring that patients receive the best possible care and attention.


  • Be able to respond to suitable occurrences as a first responder within the ECA Scope of Practice (FPOS).


  • Any incidents of risk, neglect, abuse, or endangerment must be reported in accordance with ER Systems policy and client policy.


  • To assist and support colleagues in ensuring station security, cleanliness, and the availability of vehicles, equipment, and supplies, as well as to assist in other station duties as needed, such as cleaning vehicles and equipment, replenishing, restocking, and replacing items on stations and vehicles, decontaminating equipment, completing paperwork (e.g. incident forms, police statements, coroners reports, solicitors statements, etc.), refuelling vehicles, and attending court as required.




  • Recognise and report any concerns about Child Protection issues, including probable child abuse, to the proper authorities.


  • Recognise and report to appropriate authorities any concerns about Vulnerable Adults issues, including social care and mental health.


  • This position is exempt from the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 due to the nature of the work. As a result, the post holder will have or will be required to obtain a DBS certificate.


Confidentiality / Data Protection / Information Freedom


  • Individuals (including contractors and temporary workers) must keep information on patients, staff, and other health care business confidential in compliance with the Data Protection Act of 1998. Individuals must not release any information about patients or personnel without prior permission. If somebody communicates such material to an unauthorised person, that person may face disciplinary action, which could result in dismissal. Furthermore, the Data Protection Act of 1998 makes an individual accountable for prosecution in the event of unlawful information sharing.


Equal Opportunities


  • ER Systems understands the need for a diverse workforce and is committed to Equal Opportunities in Employment. ER Systems works to eliminate unlawful, racial, sexual, or handicap discrimination, to promote equality of opportunity, and to foster positive relationships between staff and clients from various groups. Individuals (contractors and temporary workers) must always fulfil their obligations under ER Systems’ Equal Opportunities Policy and equality regulations. Similarly, all individuals have a responsibility to notify their line manager of any potentially discriminatory conduct.


Prevention and Control of Infection


  • Everyone has a personal responsibility to follow current recommendations for reducing healthcare-associated infections (HCAIs). Post holders must be conversant with the Infection Prevention and Control Policies of the ER Systems, including those that pertain to their tasks. They must complete mandatory infection prevention and control training and comply with all ER System-mandated HCIA-reduction procedures.


Risk Management


  • All post holders are responsible for quickly reporting hazards such as clinical and non-clinical accidents or events. They must be knowledgeable with the use of risk assessments to predict and control risks, as well as the incident reporting system for learning from errors and near misses in order to enhance services.


  • All employees are responsible for doing scene-specific or activity-specific risk assessments for all facilities and reporting any issues to their line manager for consideration and resolution.


Protecting Children and Vulnerable Adults


  • Post holders are responsible for safeguarding children and vulnerable persons in the course of their everyday activities, as well as ensuring that they are informed of their unique responsibilities.


Code of Conduct


  • All individuals are expected to follow the ER Systems code of conduct and, if applicable, the code of their appropriate professional body.


Procedures and Policies


  • Individuals must also follow the policies, procedures, and protocols in place within ER Systems. These can be obtained from the HR department.





Person Specification




  • Category B manual driving licence in the United Kingdom. There can be no more than 6 penalty points.
  • Qualification as an Emergency Care Assistant (or similar)


  • Qualification for emergency driving
  • Driving experience with larger cars
  • A year’s experience in a role providing care or treatment is required.




  • Experience working with people of all ages and social backgrounds.
  • Working with the general population is a plus.


  • Working as a volunteer or paid employee in the health and/or social care fields.
  • Experience driving for a care company.


Knowledge, Skills, and Abilities



  • Effective oral, writing, and listening communication abilities.
  • Capability to work under duress.
  • Capable of handling delicate circumstances assertively and delicately.
  • Good organisational abilities and the ability to keep correct records are required.
  • Good interpersonal skills and the capacity to converse calmly and professionally.
  • Demonstrate the ability and dedication to providing high-quality, patient-centered care.
  • At all times, respects and applies patient dignity and confidentiality.
  • Has excellent diplomatic skills and is sensitive and discreet.
  • Knowledge of car and road safety problems.
  • Excellent understanding of the Highway Code.
  • Understanding of equality and diversity issues, as well as the ability to demonstrate its implementation into personal practice.
  • Capable of completing papers with precision and attention to detail.
  • Shows a dedication to personal development and lifelong learning.


Personal qualities and aptitude


  • Interaction skills with people from various ethnic origins and social contexts.
  • Ability to build good working relationships with coworkers and the general public.
  • Capable of promoting equality and valuing variety.
  • Within the sick leave allowance specified in the Trust Policy.
  • Capable of working efficiently in harsh and traumatic situations.
  • Self-assured and assertive, but friendly.
  • eagerness to learn
  • Concern for others and sensitivity
  • Capable of working as part of a team in a flexible manner.
  • Capable of maintaining information confidentially.
  • Work hours and job demands can be accommodated in a flexible manner.
  • Capable of passing a pre-employment medical.
  • Physical fitness to move and handle patients and equipment
  • Committed to providing high-quality health care and a positive patient experience
  • Respected for and capable of promoting equality in
  • chance, employment, and service delivery
  • Committed to ongoing professional and personal development
  • Capable of taking care of one’s own health and well-being in order to encourage physical and emotional well-being improvements
  • Capability to meet the post’s requirements to an acceptable standard
  • Shows a constructive and adaptable attitude in response to the changing nature of the trust service delivery model
  • Committed to the values-based principles of high-quality patient care, which include compassion, caring, competence, communication, courage, and dedication in all aspects of service delivery.




  • Capable of working shift patterns that include unsocial hours and weekends as needed.
  • Capable of working within the area indicated by the local manager.
  • Capable of demonstrating improved DBS clearance.



Certificate of Sponsorship

Applications from job seekers in need of current skilled worker sponsorship to work in the UK are welcome and will be reviewed alongside all other applications. Visit the UK Visas and Immigration website (Opens in a new tab) for more information.

Since April 6, 2017, skilled worker applicants seeking entry clearance into the UK have been required to provide a criminal record certificate from each nation in which they have lived continuously or cumulatively for 12 months or more in the previous ten years. Adult dependents (those over the age of 18) are also subject to this obligation.Advice can be found here. Criminal background checks for international candidates (Opens in a new tab).