Job Description
Job Summary
Location: Wolverhampton, UK
Salary: £22,146.00 – £28,000.00 per year
Position Type: Full-Time
Visa Sponsorship: Available
Are you an experienced and passionate Coffee Shop Manager looking for an exciting opportunity in Wolverhampton? Tapri, a well-loved coffee shop known for its high-quality brews and freshly baked goods, is seeking a dynamic individual to lead our team and ensure top-notch service for every customer.
About Us:
At Tapri, we pride ourselves on delivering a warm, welcoming atmosphere paired with exceptional customer service. As we continue to grow, we are looking for a motivated manager who shares our passion for coffee and hospitality. This is a great opportunity for someone who thrives in a fast-paced environment and is ready to take the lead in shaping the customer experience.
Job Description:
As the Coffee Shop Manager, you will be responsible for managing all aspects of our coffee shop operations, including staff supervision, customer service, and daily operations management. You’ll also play a key role in promoting the shop, managing finances, and ensuring a consistently high standard of products and service.
Key Responsibilities:
- Team Leadership: Recruit, train, and manage a team of baristas and support staff, creating a positive and productive work environment.
- Customer Service Excellence: Ensure every customer has an exceptional experience, addressing any issues quickly and professionally.
- Operations Management: Oversee daily activities, including inventory control, opening and closing procedures, and quality assurance.
- Sales & Marketing: Develop strategies to drive sales, manage promotional campaigns, and increase customer engagement through social media.
- Financial Management: Monitor and manage the coffee shop’s budget, including labor costs, inventory, and minimizing wastage.
- Health & Safety Compliance: Ensure the shop meets all health and safety standards, maintaining a clean, safe environment for staff and customers.
- Product Development: Collaborate with suppliers to maintain quality standards and introduce new menu items to keep offerings exciting and fresh.
Qualifications:
- Proven experience in a management role within the hospitality or retail sector.
- Strong leadership and communication skills.
- Exceptional customer service abilities and a passion for coffee culture.
- Experience in financial management, including budgeting and forecasting.
- Knowledge of health and safety regulations within a food service setting.
- Flexibility to work weekends, holidays, and varying shifts.
What We Offer:
- Competitive Salary: £22,146.00 – £28,000.00 per year
- Visa Sponsorship: Support available for qualified international candidates
- Career Growth: Opportunities for professional development and career advancement
- Employee Discounts: Enjoy discounts on all products at Tapri
- Supportive Environment: Work in a friendly and welcoming atmosphere
Join Our Team:
If you are a skilled Coffee Shop Manager looking to grow your career in the UK with visa sponsorship, we would love to hear from you! At Tapri, we believe in providing a supportive environment that values teamwork, customer satisfaction, and innovation.
Apply Now:
Ready to lead our Wolverhampton coffee shop to new heights? Apply today by submitting your CV and a cover letter highlighting your relevant experience.
Location: Tapri Coffee Shop, Wolverhampton, UK