Support Officer Visa Sponsorship Uk

Job Description

Job Summary

The Infrastructure Lifecycle Management Team is in charge of ensuring that the Trust’s IT infrastructure is regularly refreshed, modernised, and supported by the relevant third-party vendors. We are looking to form a team to use and implement methodologies and plans to help deliver the lifecycle change programme. Furthermore, to establish professional relationships, implement change, and give subject matter expertise in order to avoid operational and cyber impacts when changes are made to infrastructure.

Main responsibilities, tasks, and abilities required

The IT Support Officers’ primary responsibility is to assist with the Infrastructure Lifecycle Management Programme. This includes assisting with the maintenance and renewal of network and voice services, providing assistance to the Server refresh project as needed, supporting the Passive Infrastructure team, and ensuring critical documentation is recorded and appropriately maintained. We are searching for two IT Support Officers with a strong work ethic to join our extremely busy team.

Desirable skills and experience:

A thorough understanding of Microsoft operating systems

Active Directory Administration

Exposure to Cisco network settings

Exposure to Cisco Voice Services

Experienced at creating and executing test plans.

Understanding of Passive Infrastructure and experience with data/voice patching.

Willingness to use new technology and software tools

Ability to adapt to new methods and processes.

A team player.

Experience working at an NHS organisation

About us.

We are acknowledged as one of the UK’s leading NHS Foundation Trusts. Our aim is to Build Healthier Lives, and we understand that we will require exceptional employees to achieve this.

Our dedication to our employees is to offer the ideal environment for them to work, and we are dedicated to:

Investing in the health and well-being of our employees, including a commitment to provide flexible working arrangements when possible;
We provide our employees with a wide range of training and development options to help them achieve their personal and professional goals.

UHB is committed to ensuring that our employees are treated fairly and feel like they belong by providing a friendly and inclusive atmosphere. This is about equal opportunity; eradicating all barriers, including prejudice, and ensuring that each individual member of staff reaches their full potential, achieves their goals, and thrives in their jobs. This isn’t just words. We’re taking action. Our dedication to an inclusive culture is embedded at all levels of the organisation, where every voice is heard, and is pushed by our varied and active staff networks, as well as the Fairness Taskforce, which is managed by our CEO. We foster a culture that encourages employees to oppose discriminatory behaviour and allows people to contribute their “full self” to a kinder, more connected, and bolder place to work.

University Hospitals Birmingham is a smoke-free hospital.

Job Description

*Please Note*: For a complete job description of this vacancy, please check the attached Job Description.

Person Specification

Qualifications

Essential

• CompTIA A+ and N+ certifications, or an IT-related degree/higher diploma, or equivalent industrial qualifications or experience.

Experience

Essential

• Relevant IT experience earned working within either a first or second tier support function.
• Extensive expertise providing application, software, hardware, and mobile device support in an ICT context.
• Extensive experience operating under established Service Level Agreements and Service Level Targets.

Disclosure and Barring Service Check

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, which requires a Disclosure application to be submitted to the Disclosure and Barring Service (previously known as CRB) to check for any past criminal conviction.

Certificate of Sponsorship

applicants from job seekers who require existing skilled worker sponsorship to work in the UK are encouraged and will be reviewed alongside all other applicants. For further information, visit the UK Visas and Immigration page.

From April 6, 2017, skilled worker applicants requesting for entrance clearance into the UK were required to show a criminal record certificate from each country where they had lived continuously or cumulatively for 12 months or more in the previous ten years. This requirement also applies to adult dependents (those over the age of 18). Guidance can be found here. Criminal background checks for international candidates.