Waiting List Coordinator Visa Sponsorship Uk
Job Description
About Us
Royal Free London NHS Foundation Trust employs approximately 10,000 staff and provides care to 1.6 million patients. Our services include Barnet Hospital, Chase Farm Hospital, Royal Free Hospital, and over 30 community services. As a large-scale organization, we have a unique opportunity to continue our pioneering work, particularly in improving patient care.
Our mission is to deliver world-class clinical services, supported by world-class teaching and research. We measure our progress against five key objectives: achieving excellent outcomes, delivering exceptional patient and staff experiences, providing value for taxpayers’ money, maintaining safety and fulfilling external duties, and building a robust organization.
At Royal Free London NHS Foundation Trust, we are committed to equality and diversity. We welcome everyone and take pride in promoting inclusivity, advancing equality for LGBT+, BME, gender equality, staff carers, and individuals with disabilities and lived experiences. We aim to foster good relations and understanding among our staff.
Detailed Job Description and Main Responsibilities
Please refer to the attached job description for more information about the role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential Criteria:
Ability to demonstrate alignment with the Trust’s values
Education & Qualifications:
Educated to A level or equivalent
Strong written and spoken English skills
Experience:
Awareness of NHS targets, particularly regarding waiting times
Experience in working within a clinical/multi-disciplinary team
Desirable Criteria:
Experience with admissions and waiting list management
Previous NHS administration experience
Experience handling complaints
Skills and Aptitudes:
Experience using EPR or similar electronic patient administration systems
Proficiency in Microsoft Office and general computer literacy
Proven track record in customer care (face-to-face, by phone, and in writing)
Ability to prioritize tasks, meet deadlines, and use initiative
Accuracy in entering, maintaining, and analyzing data in electronic systems
Other Criteria:
Understanding of the Data Protection Act
Desire to learn, develop, and grow within the role
Additional training or qualifications related to administration or computer skills are a plus
Personal Qualities:
Ability to manage challenging or conflict situations effectively
Works well in an administrative team to deliver high-quality service to patients and staff
Demonstrates a proactive, “can-do” approach to problem-solving
Ability to communicate and collaborate effectively with staff at all levels, from diverse professional backgrounds
COVID-19 Vaccination
We strongly encourage staff to get vaccinated and receive booster doses as recommended, as this remains the most effective defense against COVID-19.
Apprenticeship Training (AT)
If the role is indicated as an apprenticeship, it is an opportunity for individuals to undertake training while gaining practical experience.
By applying, you agree to the transfer of your personal data to another NHS organization if your employment transfers under the NHS streamlining program. This is to improve efficiency and save time when transferring your employment.
Eligibility for Non-UK Citizens
EU/EEA citizens without EU Settlement or Pre-Settled status will require a visa to work in the UK. Applications from candidates requiring sponsorship will be considered alongside others. Please check eligibility under the UKVI points-based system before applying.
Pre-employment Checks
If you are offered a role with one of the NLPSS partner trusts, your identity and right to work will be verified remotely using a certified identity verification service. This may include capturing images of documents and performing a digital address check. Additional checks may apply, including a DBS check for roles involving regulated activities.
Application Process
The Trust uses electronic forms to collect personal details securely. If selected, your information will be transferred to the national NHS Electronic Staff Records system.
Scams and Fraud Prevention
Please be cautious of scams. The Trust will only contact you via @recruit.trac.jobs or nhs.net email addresses, and we will never ask for payments.
We welcome applications from individuals interested in flexible working arrangements, including job shares. We are committed to equal opportunities.
Note:
Due to high demand for some posts, we may close the vacancy before the advertised closing date. Please apply early if you meet the person specification. Only candidates who clearly demonstrate how they meet the criteria will be shortlisted for interviews.
Interview details will be communicated via email, so please check your inbox regularly.
Accommodation Availability
Due to high demand, all Royal Free accommodation is currently at full capacity, with waiting lists of approximately 12 months. Please explore alternative accommodation options if you are successful in your application.
