Job Description
Summary
SHOP SUPERVISOR.
Our client, J M (UK) Limited, situated in Loughborough, has lately increased its commercial activities to meet growing demand for goods and services. Our client’s business includes off-licence sales, bill payments, Post Office, pay points, lottery tickets, and so on. Our client is looking for a Shop Supervisor for their Loughborough locations in order to expand their workforce as retail trade company operations rise. The company has opted to work in a shift arrangement, hence the vacancy has emerged.
The chosen candidate will collaborate closely with the company’s Directors/Owners to manage client needs, resolving conflicts quickly and encouraging long-term customer relationships.
The Shop Supervisor is responsible for supervising the workforce and overseeing the store’s daily operations. The candidate must plan, monitor, and optimise retail budgets, product inventory, purchasing, and sales. Local and international applicants are welcome to apply, and sponsorship will be given to the most deserving candidates.
DUTIES AND RESPONSIBILITIES.
1) Supervise functions such as items in/out, storage in suitable locations, and receipt issuance.
2) Responsible for health and safety at work while executing duties.
3) Understanding the business requirements during shift handovers.
4) Maintain a friendly and calm demeanour when dealing with off-licence product sales and challenging customer identities.
5) Responsible for banking operations and accounts.
6) Manage the cash register, sales, pricing, and inventory.
7) Perform housekeeping responsibilities, such as cleaning the sales floor.
8) Monitor the CCTV operation and report any abnormalities.
9) Supervising post office transactions while retaining confidentiality.
10) Supervising and assisting other employees where necessary.
11) Maintain strict secrecy and accept full responsibility for specified duties.
12) The position may conduct some or all of the duties listed above.
13) Provide owners with daily business updates and ad hoc staff training.
Essential requirements:
• Retail trade experience, including at least one year of supervisory experience.
• Candidates with previous business administration experience would be advantageous.
• Experience with a till cash register, POS system, and secure payment machine.
• Ability to communicate well in English (required), Hindi (recommended), and Gujarati (preferred) both verbally and in writing, in order to meet the needs and requirements of all customers.
• Able to calculate and carry out basic accounting and cash control processes.
• Basic judgement skills for determining the value of items.
• Basic computer abilities, including Microsoft Office and internet awareness.
• Above all, candidates should be trustworthy, accountable, and responsible when completing their obligations on the job.
Salary range is £26500 to £28300, based on experience.
LOCATION: Loughborough, Leicestershire, UK.
Shift schedule: 7 a.m. to 3 p.m., and 2 p.m.
Job Type: Full-Time, Permanent. 37.5 hours a week.
Note: By applying for this position, you agree to share your CV and any other information you provided to Success Recruitment Consultancy Limited with the Employer, as well as to the Terms and Conditions established by Success Recruitment Consultancy Limited.