Job Description
JOB SUMMARY
An amazing opportunity has arisen for many full-time Senior Support Workers within our First Response Service in Cheshire and the Wirral. The successful candidate will be expected to contribute to Urgent Care Mental Health First Response Services, which will include Crisis Resolution Home Treatment Teams, Liaison Services, Street Triage Services, Liaison and Diversion Services, and the Crisis Line.
Main responsibilities of the job
CWP provides area residents with health and care services such as mental health, learning disability, community physical health, and all-age disability care, as well as three GP surgeries.
Our goal is to assist people in becoming the best versions of themselves, and we approach all we do with compassion and a focus on the individual. The Care Quality Commission recently assessed us as Outstanding for Caring, with an overall rating of Good.
We offer a wide range of opportunities at all levels, so whether you are just starting out in your career or looking to apply your talents and expertise in a new setting, CWP is the place for you.
CWP is dedicated to making our recruitment methods as inclusive as possible for everybody. We are dedicated to fostering equality and diversity and creating a culture that values difference.
CWP is happy to be a certified Veteran Aware organisation, which helps to offer and share best practice in NHS treatment for our armed services community. As a veteran-aware organisation, CWP is committed to delivering on the principles of the Armed Forces Covenant and holds a ‘Bronze’ accreditation from the MOD Defence Employer Recognition Scheme (DERS).
The trust provides a Guaranteed Interview Scheme to all armed forces community applicants who match the essential requirements for the position, and it encourages applications from reservists and cadet force adult volunteers.
We accept applications from anyone who have had direct experience with our services.
About us.
CWP provides area residents with health and care services such as mental health, learning disability, community physical health, and all-age disability care, as well as three GP surgeries.
Our goal is to assist people in becoming the best versions of themselves, and we approach all we do with compassion and a focus on the individual. The Care Quality Commission recently assessed us as Outstanding for Caring, with an overall rating of Good.
We offer a wide range of opportunities at all levels, so whether you are just starting out in your career or looking to apply your talents and expertise in a new setting, CWP is the place for you.
CWP is dedicated to making our recruitment methods as inclusive as possible for everybody. We are dedicated to fostering equality and diversity and creating a culture that values difference.
To complement this, we provide up to three weeks of induction, depending on the function, through our Prepare to Care program for all new hires. This aims to provide you with all of the necessary information and guidance to help you grow and thrive with CWP.
We accept applications from anyone who have had direct experience with our services.
Job duties
Please download a copy of the job description for further information.
Recruitment selection processes are based on competency (see Person specification) and values.
CWP seeks people who can show the Trust’s Values and Behaviours in their daily lives. As a result, if you are accepted to an interview, you will participate in a Values Based Interview/Assessment, which will look into not just what you do but also how and why you do it.
Before applying, we recommend that you understand the Trust’s Values and Behaviours, which are the six Cs: communication, competence, courage, care, compassion, and commitment. The supporting information portion of your application should therefore show your grasp of the Trust’s Values and associated practices. You will be asked to offer us with examples from your professional experience and/or personal life that reflect these ideals through your actions.
An application guide to assist and support you throughout your recruiting process may be found at the bottom of this page. Our website, https://www.cwp.nhs.uk/completing-application-guidance, provides additional help and support for completing your application. If you require any additional assistance in completing your application, please contact our recruiting team at cwp.recruitment@nhs.net or call 01244 393100.
If you have a disability that meets the definition in the Equality Act 2010, and you can demonstrate that you meet the essential criteria described in the person specification for an open position, please respond YES to the question: Do you want to be considered for the Guaranteed Interview Scheme?
Please let the team know if you require any particular assistance throughout the interview and selection process.
CWP is happy to be a certified Veteran Aware organisation, which helps to offer and share best practice in NHS treatment for our armed services community. As a veteran-friendly organisation, CWP is dedicated to delivering on the principles of the Armed Forces Covenant and holds a Silver award from the MOD Defence Employer Recognition Scheme (DERS).
The trust provides a Guaranteed Interview Scheme to all armed forces community applicants who match the essential requirements for the position, and it encourages applications from reservists and cadet force adult volunteers.
Applicants must pay for their DBS check. Costs are taken from the salary after the appointment.You are invited to sign up for the DBS Update Service. A minor annual fee of £13 applies.
New NHS employees will start on the lowest tier of the scale listed above.
Applicants are encouraged to apply early, as if we receive a significant number of applications for this position, we have the right to close the vacancy before the indicated date.
If you encounter any technical difficulties or require assistance while submitting your application, please call our Recruitment Team at 01244 393100.
Best of luck with your application. We want to welcome you to Team CWP shortly.
Person Specification
Qualifications
Essential
NVQ level 3 in Health or Social Care, NVQ 3 Apprenticeship in Health or Social Care, or an equivalent qualification
Evidence of a training program for supporting people with mental health
Trained in psychosocial interventions or eager to undergo training.
Desirable
Honours degree in psychology; advanced IT and typing abilities.
Related academic qualifications.
Knowledge and Expertise
Essential
Understanding confidentiality problems and how they relate to mental health policy and practice solutions.
Solid understanding of contemporary professional staff development and ongoing service improvement challenges, particularly in relation to adult mental health care.
Demonstrate understanding of the ideas and application of anti-discriminatory practices.
demonstrate a comprehension of care plans, including risk management and safety strategies.
Demonstrate comprehension of supervision.
Demonstrate awareness of the support worker’s job within CPA.
The ability to explain difficult and sensitive information where there may be impediments to understanding, such as requiring empathy and reassurance
The capacity to make judgements using a range of facts or situations that need study and comparison of a range of possibilities, as well as skills for appraising individuals over the phone
Desirable
Understanding of a Psychosocial Approach
Knowledge of mental health laws and policies
Ability to use spreadsheets and databases, such as Excel Access. Evidence of publication in peer-reviewed, academic, or professional journals
Experience
Essential
Show experience working in a mental health setting.
Previous experience working with persons with severe mental health
Experience working in conjunction with service users, carers, and other agencies
Desirable
Experience working in crisis scenarios.
Experience working on support lines.
Certificate of Sponsorship
applicants from job seekers who require existing skilled worker sponsorship to work in the UK are encouraged and will be reviewed alongside all other applicants. For more information, see the UK Visas and Immigration website (opens in a new tab).
From April 6, 2017, skilled worker applicants requesting for entrance clearance into the UK were required to show a criminal record certificate from each country where they had lived continuously or cumulatively for 12 months or more in the previous ten years. This requirement also applies to adult dependents (those over the age of 18).Guidance can be found here. Criminal records checks for international candidates (opens in a new tab).