Social Media Manager

Job Description

Full job description.

Social Media Manager, Marketing

We are looking for a talented Social Media Manager to develop, implement, and optimise marketing strategies across our social channels. The goal will be to create best-in-class content and activities that promote brand and commercial impact while ensuring consistency and relevance across the social channel mix.

This post offers the benefit of working in a very collaborative and agile marketing team, and it would be appealing to someone who is used to dealing with numerous stakeholders and teams, including specialist marketers, compliance, data and product, and external partners.

You will work with key internal partners in marketing, campaigns, design, and product to activate campaigns on our social media channels. You will manage our social media calendar on a daily basis (using tools like Sprinklr) and look for new ways to increase social media effect.

This role offers a unique opportunity to work in a dynamic atmosphere inside the organisation. We work in a hyper-collaborative manner, where we value and anticipate the following behaviours:

Put customers first.

Prioritise common sense and simplicity over complication.

Make rapid decisions and move agilely.

Celebrate different ideas.

Succeed and fail as a team.

Key Responsibilities

Own the growth of Chase UK’s monthly social calendar, including new topics and ideas while maturing the current organic strategy.

Collaborate with internal teams to develop and launch new materials for both organic and paid social.

Own reporting for both earned and owned social media, incorporating insights and trends into the business.

Manage and build Chase UK’s influencer strategy.

Support the activation of critical product and marketing activities like sponsorships.

Improve engagement by improving existing campaigns and utilising data to identify opportunities.

Work successfully across the organisation, engaging with teams to deliver a clear and good experience for customers.

Collaborate with colleagues on the social media team to broaden the current employee advocacy programme to increase participation and raise the awareness of our Senior Leadership team.

Investigate new channels and/or tools to increase engagement and efficiency.

Key Skill and Experience

Previous experience in a social media marketing role (exposure to paid social and/or influencers is desirable)

Experience with Sprinklr (or a similar social media management application) is required; Facebook Business Manager and TikTok Ads experience is preferable.

A enthusiasm for exploring the most recent social media trends

A natural project manager with experience running end-to-end initiatives in a fast-paced setting.

Analytical, with a test-and-learn approach, and comfortable working with data to find trends and growth potential.

Strong attention to detail, with an emphasis on effective documentation to promote collaboration.

We offer.

Supportive atmosphere to balance career and family responsibilities: Flexible work arrangements, with additional assistance for working parents in emergency situations with free emergency childcare services.

Financial security includes competitive pay, pension provisions through the BVV and our own pension plan, as well as accident insurance.

Personal well-being: a variety of offers available, from on-site medical exams and vaccines to educational seminars, with the possibility to enhance your holiday entitlement to more than the customary 30 days per year.

Create a workspace that allows you to be yourself: You can participate in our local charitable mission and join employee networking groups.

Build your career: benefit from our tailored mentoring programme and a wide selection of learning and development programmes.

#ICBCareer

ABOUT US.

J.P. Morgan is a global financial services company, offering strategic advice and products to the world’s most well-known firms, governments, affluent individuals, and institutional investors. Everything we do is driven by our first-class business practices and attitude to customer service. We seek to form trustworthy, long-term partnerships with our clients in order to assist them realise their business goals.

We recognise that our people are our greatest asset, and the various skills they offer to our worldwide workforce are directly related to our performance. We are an equal opportunity workplace that values diversity and inclusion. We do not discriminate based on any protected characteristic, such as race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other reason protected by relevant legislation. We also provide reasonable adjustments for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical handicap requirements. For additional information on how to request an accommodation, please see our frequently asked questions.

ABOUT THE TEAM.

Our Corporate Functions professionals work in a variety of fields, including finance, risk management, human resources, and marketing. Our corporate teams play an important role in ensuring that our businesses, clients, consumers, and employees succeed.