Systems Support Officer UK Free Sponsorship

Job Description

Job Summary

Location: Wakefield City Campus (with work across multiple campus sites)
Hours of Work: 37 hours per week

About the Role:

Join our Business Systems team as a Systems Support Officer and play a crucial role in ensuring the reliability, effectiveness, and relevance of Wakefield College’s systems. As part of a focused team, you’ll leverage your technical expertise and business process knowledge to support the implementation of our Business System Strategy.

In this role, you’ll be responsible for administering and developing various College business systems and applications. You’ll also train users to maximize the systems’ potential and provide ongoing support to staff and students, particularly with the College’s Virtual Learning Environment (VLE) and associated eLearning technologies.

Key Responsibilities:

• Offer assistance, analysis, and advice to staff regarding the College’s business systems.
• Develop applications and systems to align with the College’s business needs.
• Provide support and guidance to staff and students on using the College’s VLE and eLearning technologies.

About You:

We are looking for someone with:

• A Level 3 qualification or higher in a Business or IT-related subject.
• GCSEs in English and Maths at grades A* – C / 9 – 4, or equivalent.
• Experience in delivering training sessions.
• Excellent communication skills and a methodical approach to tasks.
• Strong problem-solving abilities.

Benefits:

• Generous Leave: 30 days annual leave, plus bank holidays and 5 College closure days.
• Professional Development: Opportunities for personal and professional growth, including a comprehensive induction program.
• Discounted Metro Card Scheme
• Pension Scheme: A robust pension plan.
• Employee Assistance Program: Support for your well-being.
• Gym Membership: Reduced price personal gym membership.
• High Street Discounts: Access to a wide range of retail, supermarket, and restaurant discounts.
• Annual Staff Recognition Awards

About Us:

At Wakefield College, we are committed to transforming lives through learning by helping young people, adults, and employers achieve their potential. We aim to reflect the diverse community we serve and encourage applications from all backgrounds.

Wakefield College is dedicated to safeguarding students’ welfare, and this post will require an Enhanced Disclosure from the DBS.

How to Apply:

For more information about the role and requirements, please click ‘Apply.’ You’ll be directed to our careers website, where you can download the full job description and submit your application.

Join us in making a positive impact on education and the community. Apply now!