Job Number 22159571
Food and Beverage & Culinary Work Categories
Location of Hanbury Manor Marriott Hotel & Country Club,
Ware, Hertfordshire, Hertfordshire, England
Schedule full time
Located remotely? N
Type of non-management position
Serve alcoholic food and drink courses for guests. Set the table according to the type of standard event and service. Answer questions about menu choices. Communicating with the kitchen about menu questions, long wait, residential areas, and product availability. Communicating additional food requirements, allergies, food needs, and special requests to the kitchen. Record transactions in a micros system at the time of order. Check -in with guests to ensure satisfaction with every food and/or drink courses. Maintain cleanliness of work areas, China, glass, etc., throughout the day. Complete closing tasks, including restocking items, turn off the lights, etc. Present physical and accurate checks for guests and payment processes.
Follow all policies and procedures for safety and security and security; report accidents, injuries, and unsafe working conditions to managers; and complete safety training and certification. Make sure the uniform and personal appearance is clean and professional, maintain the confidentiality of ownership information, and protect the company’s assets. Welcome and admit all guests according to company standards, anticipate and handle guest service needs, help individuals with disabilities, and thank the guests with sincere appreciation. Talk to other people using clear and professional language. Developing and maintaining positive work relationships with others, supporting the team to achieve common goals, and listen and respond precisely concerns about other employees. Ensure compliance with quality expectations and standards. Read and verify visually information in various formats (eg, small print). Stand, sit, or walk for a long time or for all work shifts. Move, remove, bring, push, pull, and place objects weigh less than or equal to 25 pounds without help and objects weighing more than 50 pounds with help. Hold, turn, and manipulation of objects with different sizes and weight, require fine motor skills and hand-eye coordination. Move to a tilted, uneven, or slippery surface as well as the stairs up and down and/or the service of service. Reach overhead and under the knee, including bending, turning, pulling, and bending. Do other reason tasks as requested by the supervisor
What we can offer to you
● Competitive salary + 28 days of holiday including bank holidays increase after each year service a maximum of 35 days
● 50% discount for food & drinks
● 30% discount for Golf & Spa Retail Products
● Childcare voucher
● Length of awards and invitation to service for afternoon tea
● Monthly recognition scheme
● Extensive training both internally and externally
● Career opportunities worldwide in the Marriott Hotel
● Very discount partner space rates for you & friends and family
● Learning opportunities and professional development
● Free food on duty and free uniform
● Free car parking
● Annual party, Christmas lunch, summer BBQ celebrations and summer Easter
● Play golf for free and preference for family & friends
● Retirement scheme
● Competitive car rental scheme
● Cycle to work scheme
Marriott International is an employer of the same opportunity. We believe in employing diverse workforce and maintaining an inclusive culture and first people. We are committed to non-discrimination on protected basis, such as disability and veteran status, or other basis covered in applicable law.
The Marriott International brand portfolio includes JW Marriott and Marriott Hotels.
Marriott Hotels, the mainstay brand of Marriott International with more than 500 global locations, advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by providing premium choices, sophisticated styles, and details that are made well. With your skills and imagination, together -we will innovate and rediscover the future of the journey.
JW Marriott is part of the Luxury Marriott International portfolio and consists of more than 80 beautiful properties in the cities of Gateway and the location of typical resorts around the world. JW believes our colleagues take precedence. Because if you are happy, our guests will be happy. As simple as that. Our hotel offers work experience unlike the others, where you will be part of the community and enjoy true friendship with a variety of colleague groups. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passion in the luxury environment. Treating guests in an extraordinary way begins with the way we take care of our colleagues. That’s JW Treatment ™.