Senior Engineer Uk Visa Sponsorship Available

Job Description

JOB DESCRIPTION

Our trust has around 10,000 employees who serve 1.6 million patients. It includes Barnet Hospital, Chase Farm Hospital, and the Royal Free Hospital, as well as over 30 community services. This larger-scale organisation gives us an unprecedented chance to continue our pioneering work, particularly in identifying methods to provide even better care to our patients.

Our mission is to provide world-class care and expertise in our clinical services, supported by world-class teaching and research, and we will continue to track our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, safety and compliance with external duties, and building a strong organisation.

Everyone is welcome at the Royal Free London NHS Foundation Trust. We are proud of our diversity, and we continue to launch new projects to improve equality for LGBT+, BME, gender equality, staff carers, and persons with disabilities, as well as to encourage good relations and understanding among our employees.

Detailed job description and primary responsibilities

Work towards becoming a subject matter expert on the trust’s data storage and data protection technologies, ensuring that they are optimised for optimal efficiency and in compliance with manufacturer instructions and best practice recommendations.

Responsible for managing tickets inside the Service Desk system (diagnosing and resolving faults) in compliance with service level agreements, and escalating any potential breaches to the Principal Specialists.

Will be expected to assess infrastructure problem areas and use judgement to resolve technical issues discovered via a variety of communication channels such as IT ServiceDesk, emails, and diagnostic monitoring alerts. This may entail collaborating with members of other Digital Services teams, as well as managed or outsourced system suppliers.

Provide technical support to other Digital Services colleagues, end users, trust and non-trust members, vendors, and satellite sites of other NHS organisations.

Proactively monitor the environment by implementing the appropriate interventions as indicated by Alerts, Dashboards, and other tools to maximise SLAs, availability, and uptime while adhering to business RPOs and RTOs.

Provide frequent reports to the Principal Systems Specialist on the capacity and performance of the clinical/non-clinical systems, as well as the trust’s infrastructure systems, for evaluation to verify that they are meeting expectations and identifying any restrictions or areas for improvement.

Ability to manage one’s own responsibilities and make independent judgements. Must be able to plan, arrange, and manage complicated tasks/projects, shifting priorities as needed and be adaptable.

Be comfortable authoring extensive technical documentation and ensuring that all configuration documentation is up to date.

To improve digital services, conduct research and stay current on emerging technology.

Be prepared to assist planned and unplanned tasks outside of typical working hours as needed. This includes evenings and weekends to minimise interruption to the trust.

Will be required to work on a rota basis at any of the three major hospitals. You may also need to go to other office locations for group meetings.

The position will need the holder to engage in the out-of-hours on-call rota, providing support to critical systems.

Person Specification

Royal Free’s World Class Values

Essential criteria

• demonstrated ability to meet the Trust Values.
• Education and Professional Qualifications

Essential criteria

• Educated at the master’s level or similar experience

Desirable requirements.

• ITIL4 Foundation: IT Service Management Certification
• MSCE accreditation
• VMware accreditation

Experience

Essential criteria

• Management and facilitation of the following. ITIL 4 Framework: Availability Management, Monitoring, and Event Management – Manage capacity and performance. – Change control. – Incident management – Monitoring and event management – Problem management – Configuration management for services – Portfolio Management – Supplier and Contract Management – Measurement and reporting – Major Incident Management – Continuous Improvement – Knowledge Management
• Working knowledge of Windows Server Platform for all variants, along with all essential responsibilities, features, and components (PowerShell, File Sharing, IIS, Print, Clustering (Windows, SQL)
• Working knowledge of Active Directory services (DNS, DFRS, GPMC, ADFS, ADCS) and Access Control Management.
• Working experience with VMware vCenter versions 6.5 and above

Desirable requirements.

• Advanced PowerShell experience.

COVID-19 Vaccination

Getting vaccinated and receiving a booster remains the strongest defence against COVID-19.
We encourage and support employees to acquire the COVID-19 vaccine and a booster dose as soon as they are eligible.

AT*: Apprenticeship Training. Where AT* is put next to the job title, it denotes that this is an apprenticeship position.

By applying for this position, you agree that if you are successful, your personal information may be moved from the Trust to another NHS organisation if your employment moves within the NHS.This is consistent with the streamlining strategy, which aims to save you time and improve efficiencies within the NHS when your job transitions.As a result, we need that you finish your stat and Man e-learning programmes before joining our business.

EU/EEA citizens without EU Settlement or Pre-Settled status require a visa to work in the UK.

applicants from job seekers requiring sponsorship to work in the UK are welcome and will be reviewed alongside all other applicants. Before completing your application, please ensure that you are eligible under the UKVI points-based system.

If you are given a post with an NLPSS partner trust, your identification and permission to work papers will be checked remotely by TrustID, a recognised identity verification service provider. You will be prompted to take a photo of the appropriate documents as well as a “selfie” with your smartphone/tablet (if accessible) for facial recognition. TrustID will also undertake a digital address check using Trunarrative and Equifax, which is a soft check that has no impact on your credit score. For further information, go to www.trustid.co.uk

The Trust collects personal information through computerised new starter forms on Trac. The information collected is securely stored and utilised to create the employee record on the ESR HR system.

If the role involves regulated activities, the Trust will obtain a DBS check (CRB). The Trust complies with the Disclosure and Barring Service Code of Practice and the Rehabilitation of Offenders Act.

By applying for this role, you consent to the Royal Free London NHS Foundation Trust transmitting your information to their preferred applicant management system. If you are offered a job, your information will be sent to the national NHS Electronic Staff Records system.

To avoid scammers, we will only interact with you via @recruit.trac.jobs or nhs.net email addresses, and will never request payment.

People who want to work flexible hours or split a job are encouraged to apply. We are devoted to equal opportunity.

Please take note:

Due to the large amount of applications received for specific positions, we may close this vacancy before the indicated closing date. Please apply for this position as soon as possible, if you are interested and meet the requirements of the Person Specification.

Only candidates who can clearly demonstrate how they meet the person criterion will be considered for this position.

Interview arrangements will be sent via email, so please check your inbox periodically after the closing date.

Please be warned that due to extraordinarily high demand, all Royal Free lodging is at full capacity, and waiting lists are in place. The average waiting time is 12 months. Please do not rely on Trust accommodation when you start your role and look into alternate options for your arrival.