Experienced Alarm Technician

Position Summary:

As an Installer II at Bay Alarm, you’ll independently install comprehensive security systems, including burglar alarms, CCTV, and access control systems, while ensuring top-tier customer satisfaction. Your role will involve system alterations, maintenance, and offering 24/7 on-call support as needed.

Job Duties:

• Expertly install hard-wired burglar alarms, CCTV, and access control systems.
• Assist in the installation of advanced security systems, gaining valuable experience.
• Prepare and organize installation equipment and documentation efficiently.
• Deliver exceptional customer service by walking customers through system designs and making necessary adjustments.
• Ensure installations meet company standards and are completed in a timely manner.
• Maintain a professional appearance, including wearing a clean uniform and appropriate work shoes daily.
• Properly care for and maintain all work equipment and company-assigned vehicles.
• Mentor and guide new team members on the job.
• Participate in a rotating on-call schedule, providing 24-hour support, including weekends and holidays.
• Engage in ongoing training, passing field inspections to demonstrate proficiency and advance to the next level.
• Complete all prerequisite and continuous E-Learning courses.
• Attend Bay University product training sessions and pass required assessments.
• Perform additional duties as assigned.

Requirements:

• 1-2 years of experience in alarm installation.
• Experience with Autocall, DMP, Openeye, and PDK is preferred.
• Proven ability to program, install, troubleshoot, and explain residential and commercial security systems.
• Basic knowledge of construction, electronic theory, and electrical wiring is preferred.
• Excellent communication, customer service, and documentation skills.
• Strong work ethic and attention to detail.
• Proficient with computers and smart devices.
• High school diploma or equivalent required.
• Availability to work evenings, weekends, and holidays as needed.
• Valid driver’s license with a clean driving record.
• Ability to pass a pre-employment screening process.

Physical Requirements and Working Conditions:

• Frequent standing, walking, climbing, and reaching.
• Frequent lifting of up to 50 lbs, occasional lifting of up to 100 lbs with assistance.
• Required vision includes motor vehicle driving, computer usage, close, distance, color, peripheral, and depth perception.
• Must be able to safely use ladders, boom, and scissor lifts.
• Occasional exposure to fumes, moving parts, extreme temperatures, and loud noise.

Join the Bay Alarm Family!

Kickstart or elevate your career at Bay Alarm, the largest independently owned security company in the nation. We prioritize employee growth, offering outstanding promotional opportunities within a family-oriented environment that values work-life balance. With a presence in California, Arizona, and Washington, we provide ample opportunities for local impact.

Highlights Include:

• 40-hour workweek with overtime opportunities
• Day shift schedule (Monday to Friday), with some on-call and weekend duties
• Company vehicle with gas card or mileage reimbursement
• Provided uniform, tools, and cell phone
• Clearly defined career path with paid training and NICET certifications
• Employee discounts on alarm systems
• Comprehensive benefits including medical, dental, vision, life insurance, and long-term disability
• Vacation, sick time, holidays, and exclusive Bay Alarm days
• 401(k) with company match
• Employee referral bonus program
• Flexible spending account and employee assistance program (EAP)
• Education reimbursement and family scholarship programs
• Employee resource groups and community service programs

Bay Alarm is an Equal Employment Opportunity (EEO) employer, committed to diversity and inclusion. We strive to make every employee’s experience enriching, offering a supportive and collaborative work environment.