EAP Counsellor UK Free Visa Sponsorship

Customer
Uk
January 7, 2025
Full Time
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Job Description

Job Summary

Job Title: EAP Advice Line Counsellor
Company: Spectrum.Life
Location: Remote, United Kingdom
Job Type: Full-time, Permanent
Salary: £30,000 per year
Additional Pay: Performance bonus

About Spectrum.Life

Spectrum.Life is a comprehensive health digital partner providing innovative, clinically-backed health, mental health, and wellbeing solutions for organisations and individuals. Since our establishment in 2018, we have expanded internationally, serving over 7.2 million insurance members, 3,000 corporate clients, 60 universities, and 650,000 university students. Our mission is to enhance and save lives through digital health transformation, delivered by our team of 260+ professionals, including over 125 clinicians.

Role Overview: EAP Advice Line Counsellor

We are seeking a proactive and qualified Psychotherapist/Counsellor to join our team. The role involves delivering professional counselling services and overseeing the engagement of others in the service, with a start date of January 6th, 2025.

Key Responsibilities

  • Client Assessments: Conduct phone and video screening assessments, focusing on client strengths and challenges, and implement appropriate risk management plans.
  • Crisis Intervention: Provide immediate crisis counselling and interventions, identifying client needs and directing them to appropriate resources.
  • Communication: Serve as the first point of contact via phone, SMS, live chat, and WhatsApp, maintaining high standards of customer service.
  • Collaboration: Work closely with clinical and non-clinical teams to ensure a seamless client experience.
  • Administrative Duties: Participate in team meetings, handle cases requiring investigation, and support service development.

Essential Qualifications and Skills

  • Education: Level 5 or higher qualification in Counselling or Psychotherapy.
  • Experience: Minimum of 200 post-qualified counselling hours.
  • Professional Membership: Must be registered or accredited with a professional body (e.g., IACP, BACP, BPC, NCPS, UKCP, etc.).
  • Technical Skills: Proficient in Microsoft Office and capable of working in a fast-paced environment.
  • Interpersonal Skills: Strong empathy, listening skills, and excellent verbal and written communication.
  • Flexibility: Willingness to work shifts, including weekends, evenings, and holidays.

Desirable Skills

  • Experience with short-term therapeutic models like CBT.
  • Previous experience in a busy EAP service.
  • Familiarity with handling clients over phone lines and video consultations.

Benefits of Working at Spectrum.Life

  • Contract: Full-time, permanent with a base salary plus a 5% Quarterly Quality Award.
  • Work Environment: Remote work flexibility.
  • Employee Perks: Comprehensive benefits including:
    • Bereavement leave
    • Casual dress
    • Company events
    • Company pension
    • Cycle to work scheme
    • Discounted/free food
    • Employee discounts
    • Free fitness classes
    • Gym membership
    • Health & wellbeing program
    • Private medical insurance
    • Referral program
    • Sabbatical leave
    • Sick pay
  • Professional Development: Career progression opportunities and monthly individual clinical supervision.
  • Additional Benefits: Extensive employee perks list available here.

Application Details

  • Schedule: 8-hour shifts with weekend availability.
  • Work Authorization: Must be authorized to work in the United Kingdom.
  • Location: Remote with occasional in-person requirements.

Application Question: Are you available for full-time work?
Work Location: In person (with remote options available).

Apply now to join Spectrum.Life and make a difference in people’s lives through impactful counselling services.

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