Administrative Manager UK visa sponsorship Available

Job Description

Full Job Description

The Royal Free London NHS Foundation Trust, a renowned healthcare provider, is seeking a dedicated Administrative Manager. Our Trust employs over 10,000 staff and serves 1.6 million patients across multiple sites, including Barnet Hospital, Chase Farm Hospital, and the Royal Free Hospital. We are committed to delivering world-class care, teaching, and research, aiming to improve patient outcomes and experiences continuously.

At the Royal Free London, we are proud to be an inclusive employer. We actively support equality initiatives for LGBT+, BME, gender equality, staff carers, people with disabilities, and those with lived experiences, ensuring an inclusive and respectful environment for all. Our diverse workforce is key to achieving our mission of delivering world-class care.

Key Responsibilities:

• Provide administrative support to team members, offering guidance and recommendations for professional services such as occupational health and counseling.
• Oversee and manage the department’s stationery and non-stock items, ensuring proper budget adherence and stock levels.
• Coordinate maintenance work within the department and ensure timely resolutions for any issues.
• Process confidential patient documentation, liaising with patients, healthcare professionals, and external agencies.
• Uphold and set expectations for World Class Care customer service, ensuring staff adhere to high standards.
• Address concerns or complaints promptly, escalating them to the appropriate manager when necessary.
• Conduct investigations related to performance and conduct in line with Trust policies.
• Ensure the team complies with mandatory training requirements and that they are competent in their roles, including using necessary electronic systems.
• Manage agency and bank staff time sheets, ensuring their use is cost-effective.

Person Specification:

Essential Criteria:

• Demonstrable commitment to the Royal Free World Class Care Values.
• Proven outpatient administration experience.
• Familiarity with systems such as Cerner, eRS, and Call Centre systems.
• Understanding of NHS targets, particularly with respect to waiting times.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to prioritize workloads and work under pressure.
• Commitment to patient confidentiality.

Desirable Criteria:

• Experience in a team leadership role.
• Previous experience working in the NHS.
• Proficiency with Microsoft Office packages.

Additional Information:

• Covid-19 Vaccination: We encourage staff to stay up to date with vaccinations, including booster shots.
• Applicants requiring UK visa sponsorship are welcome to apply and will be considered alongside other applicants.
• Pre-employment checks will include DBS (Disclosure and Barring Service) checks for roles involving regulated activities.

About Royal Free London NHS Foundation Trust:

Our Trust includes a wide range of specialized services such as neurosciences, arterial vascular surgery, neonatal care, cardiac care, renal services, infectious diseases, and HIV medicine. Additionally, we are the major trauma center for Sussex and the South East. We are committed to continuous improvement, guided by our objectives of providing excellent patient outcomes, value for taxpayers’ money, and maintaining safe, high-quality care.

At UHSussex, we value diversity and inclusivity. We support staff through various staff networks and offer a buddy system to ensure new members feel welcome. Our Wellbeing Programme supports our staff, recognizing the importance of caring for ourselves to deliver the best care to our patients.

As a university trust and a leader in healthcare research, we place great emphasis on learning and development. From the start of your career with us, we will provide opportunities for growth and professional advancement.

By choosing the Royal Free London, you are selecting a career path where you can make a meaningful impact, be valued for your contributions, and grow in an inclusive and supportive environment.

How to Apply:

If you are an EU/EEA citizen without EU Settlement or Pre-Settled Status, you will require a visa to work in the UK. Please check your eligibility under the UKVI points-based system before applying to avoid disappointment. Only applicants meeting the Person Specification will be shortlisted.

Important Notes:

• Due to high demand, this vacancy may close early, so apply as soon as possible if you meet the requirements.
• Unfortunately, Royal Free accommodation is at full capacity, with average waiting times of 12 months. Please ensure you have alternative accommodation arranged when starting the role.

Join us at Royal Free London NHS Foundation Trust and start a rewarding journey where your efforts will make a real difference in patient care.